Privacy Policy

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At Froztique ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or submit an inquiry, we may collect information including:

• Your name

• Email address

• Phone number

• Event date and location

• Event details, including guest count and service preferences

• Any additional information you choose to provide through our contact forms

We may also automatically collect certain technical information, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of your visit

• Referring website

• General website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Respond to inquiries and provide proposals or quotes

• Communicate about our services

• Process bookings and provide customer support

• Improve our website and visitor experience

• Monitor website performance and analytics

• Protect against fraudulent or unauthorized activity

• Comply with legal obligations

We will never sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

These technologies may include website analytics, performance tools, and advertising platforms that help us improve our marketing efforts.

You may choose to disable cookies through your browser settings; however, some portions of the website may not function as intended.

Third-Party Services

We may use trusted third-party providers to operate our business and website. These providers may include services for:

• Website hosting

• Contact forms

• Analytics

• Advertising

• Payment processing

• Scheduling or customer relationship management (CRM)

These providers only receive information necessary to perform their services and maintain their own privacy and security practices.

Information Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us at any time to:

• Request access to the personal information we have about you

• Request corrections to your information

• Request deletion of your personal information, subject to applicable legal or business recordkeeping requirements

• Opt out of future marketing communications

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws. These rights may include requesting access to, correction of, or deletion of certain personal information we maintain.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may include links to third-party websites, including social media platforms and partner businesses. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us via email to: info@froztique.com.

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